Connecting Lives in Crisis: Jazz Enables Free Communication During Punjab Floods
August 28, 2025
While Punjab remains to be affected by the effects of heavy flooding, Pakistan’s top digital operator Jazz has come forward to assist relief-stricken communities by providing free calls to all networks and PTCL.
The life-saving initiative helps the people in flood-affected areas communicate with their families, rescue teams, and relief organizations without incurring call charges.
Cities Included in the Free Calling Initiative
The cities of Punjab affected by this relief include:
- Narowal
- Kartarpur
- Gujrat
- Sialkot
- Wazirabad
All these areas have suffered extensive damage to houses, infrastructure, and livelihoods from incessant rains and flooding of rivers.
Urgent Relief for Connectivity
Through the waiver of call charges, Jazz is facilitating people to focus on safety, evacuation, and coordination, without the additional concern of communication expenses.
“Connectivity is a lifeline in such times,” said Aamir Ibrahim, CEO of Jazz.
“We stand with the people of Punjab and are committed to ensuring they can reach out for help and stay in touch with family during this crisis.”
Jazz’s Broader Commitment to Disaster Relief
Earlier this month, Jazz announced free calling for flood-hit areas of Khyber Pakhtunkhwa (KP), demonstrating a consistent, nationwide emergency response strategy.
Along with free calls, Jazz joined hands with the National Disaster Management Authority (NDMA) to conceptualize and implement a mobile-based Early Warning System (EWS). Through this system:
- More than 200 million emergency alerts have been issued.
- Evacuation warnings were distributed among communities along the Chenab River.
- This project reflects Jazz’s efforts towards digital preparedness and disaster resilience.
FAQs
1. Who is eligible for free calling through this initiative?
Subscribers in the specified flood-hit cities of Punjab (Narowal, Kartarpur, Sialkot, Wazirabad, Gujrat) will get free call benefits automatically.
2. Will the free calling be on all networks?
Yes. The promotion includes free calls to every mobile network and PTCL in Pakistan.
3. For how long will the free calling be offered?
The complimentary calling feature is being made available for a short span of time in the flood crisis. Extensions or modifications will be communicated by Jazz to users through SMS.
Conclusion
With free across-the-country calling and active cooperation with disaster management organizations, Jazz once again confirms its position as a responsive, people-centric telecom operator. By providing continuity of communication in times of crisis, Jazz enables affected households to stay connected, stay safe, and start the recovery process.




