Telecom Sector Urges PTA for Explanation of Nationwide Internet Outage on Sunday

The Telecom Operators Association (TOA) in Pakistan has urged the Pakistan Telecommunication Authority (PTA) to provide an explanation for the nationwide internet outage that occurred on Sunday. The TOA expressed concern that such access censorship measures could undermine the government’s ambitions for ICT-related growth. In a letter to PTA Chairman Major General (R) Hafeez Ur Rehman, TOA highlighted that this was the second such incident in the recent past, following a similar outage on December 17, 2023.


The association emphasized its support for the government’s initiatives to position Pakistan as a key ICT hub for IT exports, foreign direct investment, and digital advancement. TOA argued that access censorship measures, like the recent outage, could negatively impact Pakistan’s international image and hinder ICT-related growth ambitions. It further noted that disruptions like these lead to consumer dissatisfaction and outcry, affecting businesses, national productivity, and the country’s image.


TOA urged the PTA to thoroughly investigate the events leading to the outage, prevent future disruptions, and issue a detailed clarification statement on the incident and preventive measures. The letter highlighted that digital connectivity and access are crucial in today’s world and disruptions severely impact people’s lives, businesses, and the country’s overall productivity and image.


The association’s request for transparency and preventive measures reflects the importance of stable and uninterrupted internet access for both individuals and businesses in the modern digital age.